Charmius Terms and Conditions

Welcome to Charmius. These Terms and Conditions govern your access to and use of our website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our platform.

Our Company and Licensing

Charmius is operated by 3-102-957682 S.R.L., a company registered in Costa Rica (San José, Escazú), with payments processed by MASSIVITY LTD (Cyprus, HE 491548). We hold a B2C remote gambling licence No. 0000181 issued by the Tobique Gaming Commission under the Tobique Gaming Act 2023, dated 15 May 2026. We operate our services in accordance with this licence and applicable regulations.

Restricted Jurisdictions

We do not accept players from the United States or any jurisdiction where online gambling is illegal, restricted, or where we are not licensed to operate. It is your responsibility to ensure that your use of our services is legal in your jurisdiction.

Eligibility and Account Registration

To create an account at Charmius, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register with Charmius Casino, we require accurate and complete personal information. If you search for "charmius registration online," you will find that our sign-up process is quick and straightforward, requiring only basic verification details.

You must provide truthful registration details
You may only hold one account per person
We reserve the right to verify your identity at any time
You must not create an account on behalf of a third party

Deposits, Withdrawals and Currencies

We support multiple currencies including AUD, CAD, USD, NZD, and EUR, with one currency selected per account, as well as a wide range of cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and USDT. Our minimum deposit is $10 ($30 for bonus deposits), with a maximum deposit of $3,000. The minimum withdrawal amount is $50.

Withdrawal limits are set at $2,000 per day and $5,000 per week; large withdrawals may be paid in instalments. VIP members benefit from higher payout plans. We may require up to 24 hours to confirm a withdrawal request, and first-time verification can take between 2 and 24 hours. Every deposit must be wagered at least three times before it becomes eligible for withdrawal. We process cashouts within 3-5 business days after approval, though card payouts handled by banks may take up to 7 business days in some cases.

Bonuses and Promotions

At Charmius, we offer a range of promotional offers, including our welcome package of up to $2,000 plus 100 Free Spins across your first two deposits. We also run recurring promotions such as Wednesday Free Spins, Sunday Gift, and Weekly Cashback for eligible players. Players searching for "charmius no deposit bonus" or "charmius free spins" will find relevant offers listed in our Promotions section, subject to the following general terms:

Only one bonus may be active per deposit
Table games, video poker, and roulette do not count toward wagering requirements
Bonus buy slots, progressive jackpots, and non-slot games such as crash and bingo are excluded from bonus play
Maximum bet while wagering a bonus is $7.50
Bonuses are non-sticky — real money is used first, then bonus funds

We at Charmius reserve the right to amend, suspend, or withdraw any bonus offer at our discretion, including "charmius promo codes" and "charmius casino promo code" campaigns, should we detect abuse, bonus hunting, or violation of these terms.

Games and Fair Play

Our Charmius library includes more than 3,800 slots, 470+ live games, and 4,600+ titles overall, supplied by 41 leading game providers and 17 live studios. We offer Slots, Jackpot Slots, Crash, Table Games, Live Roulette, Live Blackjack, Live Baccarat, Game Shows, Sports betting, and Esports. Players interested in "charmius blackjack" or "charmius poker" can explore our RNG and live dealer tables, including our dedicated Live Blackjack section in the lobby. Progressive jackpot slots are excluded from bonus play, and video poker winnings do not count toward wagering.

We use certified random number generators and partner with reputable providers such as Betsoft, BGaming, Pragmatic Play Live, and Vivo Gaming to ensure fair outcomes. We do not guarantee any specific result, and all gameplay is subject to the rules of the individual game provider.

VIP Club and Loyalty Program

Our VIP Club automatically enrols every player at registration, starting at the Unformed Key level. You earn Experience Points and Season Points through slot, live, and sports wagering, as well as deposits, progressing through lifetime levels from Marked Key to Assembled Key. Our seasonal VIP tiers — Bronze Wanderer, Silver Seeker, Gold Keeper, Platinum Guardian, and Diamond Legend — unlock additional perks such as personal VIP managers, prioritised withdrawals, and weekly cashback up to 10%.

Account Security and Verification

We take responsibility for safeguarding your account and require verification before processing withdrawals to new payment methods. You must keep your login credentials confidential and notify us immediately of any unauthorized access. We may request identification documents at any stage to comply with anti-money laundering regulations.

We may suspend accounts suspected of fraud or multiple registrations
You are responsible for maintaining accurate account details
We reserve the right to request additional documentation for "charmius login canada" account verification

Responsible Gambling

We are committed to promoting responsible gambling and provide self-exclusion, deposit limits, and cooling-off periods for players who need them. If you believe your gambling behaviour has become problematic, please contact our support team for assistance.

Customer Support

Our team is available 24/7 via Live Chat and email at [email protected]. We offer support in English, French, German, Italian, Portuguese, and Spanish. Whether you have a question about "charmius canada" account access or need help with a withdrawal, our support representatives are ready to assist.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We encourage you to review this page regularly. Continued use of Charmius after changes are posted constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws applicable under our Tobique Gaming Commission licence. Any disputes arising from your use of Charmius Casino will be handled in accordance with the applicable regulatory framework and our internal complaints procedure.

By continuing to use our platform, you acknowledge that you have read and accepted these Terms and Conditions in full. For further information, please contact our support team or review our Privacy Policy and Responsible Gaming pages.